Services Centers

Customer Service Centres

Total Customer Satisfaction is one of the key Airlink values that place customers at the heart of our success. Taking care of their trust and respecting their confidence is achieved with quality service, value and beyond expectation.

Airlink Customer Service is more than glad to help you with your concerns, questions and suggestions – anywhere, anytime in Pakistan. Here is what sets Airlink Customer service apart

  1. Largest Customer Service Network
  2. Regional Languages Support
  3. Always ready to Support & help with a smile
  4. SMS Integration
  5. Out of warranty repairs with original spare parts at affordable cost
  6. Original Huawei accessories
  7. Product Information

We make sure that our customers shall gain value addition and our service policy primarily focusing on the followings:

  1. Transparency
  2. Customer friendly
  3. Innovation


Covered Under Warranty

This warranty of the Product extends for a period of 12 months for the official unit (s) commencing from the date of purchase written on the warranty card issued by Airlink Communication except allied accessories such as Battery and Charger and Earphone.

Not Covered Under Warranty

This warranty is subject to the following terms and conditions:

  • Any defect arising due to misuse of the unit, damages due to liquid ingress, or physical abuse, or normal wear and tear will not be covered by this warranty.
  • Plastic components like front & back cover plus rubber component like key pads, etc. will not be treated under warranty coverage.
  • The warranty is void if the unit is tampered with, altered or repaired by unauthorized persons
  • The warranty is void if the Mac number & IMEI of the unit is deleted, defaced or altered rendering it difficult to identify the instrument.
  • The warranty is void if the warranty seal on the unit is broken.
  • Damages caused to the unit, by accidents, lightning or any other acts of God are not covered by this warranty.
  • Whether defective items or components are to be replaced or repaired shall be left to the sole discretion of Supplier. In case of replacement of a part, the defective part removed from the unit becomes the property of Airlink Communication.
  • There is No warranty of faded color or wear & tear of product, while to be used by the customer
  • Any third party hardware or online software installation.
  • Burnt due to any reason like power failure/heavily surge will not be covered under warranty.

Check Warranty

Our Nation wide Customer Care Centers Locations

Gulberg Lahore

LG-5 & 6 Jeff Heights . Main Bulivard Gulberg III LAhore Pakistan.

Tel 042-35790245-46

Lahore Hall Road

F10 -Paradise CEnter MAin Hall Road Lahore

Ph: 042-373108827


F10 -Paradise CEnter MAin Hall Road Lahore

Ph: 042-373108827


Office No: 79/80 First Floor, Kohe Noor 1 Plaza Jaranwala Road Faisalabad

Ph: 041-8501702


Office No 03 Third Floor Flak Shear Plaza Peshawar Cantt



Office No 11 Mezzanine Floor Ali Complex Fazle Haq Road Blue Area Islamabad

Ph:051-260 5918


Office No C2&3 First Floor Akhtar Plaza Saddar Rawalpnidi

Ph 051-5700011-12


Office No 1-2 First Floor Trade CEntre Main GT Road



Office No 143/144 Frist Floor Mall Plaza Cantt Multan



Office B3 Floor Deen Plaza Taxila District Rawalpindi


Office No 24 Ground Floor Al Aziz Plaza Circular Road


Office No 26 Mezzenine Chandni Mobile Market saddar

Check Warranty

× Success! Your mobile warranty is still valid.
× Error! We cannot find IMEI number in our record.

Lorem ipsum dolor sit amet, consectetur adipiscing elit


If you want to share something? We shall be happy to hear from you!

Please send your feedback by simply filling form below.